Pick up Returns

Free delivery and retrieval of product only applies within the borders of the Republic of South Africa.

 KDC Optical will only arrange for free retrieval if the customer has notified KDC Optical via the “Pick up my Returns” button within 14 days from invoice of the returning product. KDC Optical reserves the right to discontinue the access of any customer to the e-Rep See & Touch Service, or any part thereof, or subject the customer’s use to any conditions KDC Optical sees fit.

This decision is at the sole discretion of the Directors of KDC Optical, and will be based, inter alia, on any frequent abuse of the service by the customer.